FAQ
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Q Can I order samples?
A You can learn about our solar products through sample orders, and you can also test our samples before placing bulk order.Believe that Anern's products will not let you down.
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Q What is the best type of solar battery？
A Lithium batteries are one of the best type of solar battery. In the same volume of batteries, lithium batteries have stronger storage capacity and longer service life.
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Q Can solar panels work without a controller?
A The controller can protect the battery from being damaged, so it is better to use the controller.
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Q Can you put a solar battery in the floor?
A MUJICA’s solar lithium batteries are available in a variety of styles, including Wall-mounted Lithium battery, Floor-standing Lithium Battery, Rack Lithium battery and so on. You can choose the appropriate style for installation.
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Q Do you have a local agent?
A At present, we support the factory direct sales model, if there is a long-term large order of cooperation needs, we also welcome the exclusive agent cooperation model.
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Q Can the electricity produced by solar power systems be used by households?
A The solar power system can power household appliances, so it can be used by household.
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Q How long is the warranty period of you product?
A The warranty period is different for various products. However, the general warranty period is between 3 -10 years.
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Q What is the life expectancy of hybrid solar inverters?
A Most hybrid solar inverters' lifespan is between 10-15 years.
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Q Could a house be powered entirely by solar power system?
A Yes, you can power your whole house with solar power system.
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Q How long will it take to receive my goods after placing an order?
A The number of orders and the production schedule of the product will determine the length of time.The production time will be shorter if the quantity is small. It usually 3-7days for samples, 7-20 days for bulk order
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Q How do you deliver the goods?
A We often deliver by DHL, UPS, FedEx, or TNT, also by airline and sea shipping.
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Q Does the solar inverter produce noise?
A The noise of the solar inverter in normal operation is between 35-45 decibels and does not produce significant noise and affect our daily life.
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Q Will solar panels work during a power outage?
A When power outage, solar panels alone will not work, but if you combine the solar storage systems, energy can be stored for emergencies.
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Q Can solar power systems handle variable weather conditions?
A Weather conditions can affect the performance of solar power systems. But even on cloudy days, the system can still generate electricity, just less efficiently than on sunny days.
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Q How can we guarantee quality?
A We will strictly control the quality during the production process, and have a final inspection before shipment to ensure that there is no problem with the product.
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Q Where can we ship to?
A We can ship all over the world.
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Q What are the benefits of low frequency solar inverter?
A Low frequency inverters have great advantages in terms of both peak power capacity and reliability.
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Q What does a solar power inverter do?
A A solar power inverter converts direct current (DC) output into alternating current (AC), and then supply power to electrical equipment, which can be used for most electrical appliances.
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Q Can you charge a solar battery with electricity?
A If the solar panels cannot provide sufficient power, mains power can be used, but this is not the best choice for charging solar batteries.
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Q ls solar storage system safe?
A Yes. Only by purchasing quality-assured solar storage systems and following relevant safety guidelines and recommendations can we better ensure the normal operation of the system and the safety of personnel.
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Q How to deal with the faulty?
A During the warranty period, we will ship it to you again if the product is damaged under the conditions of the operation manual.
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Q What is the role of solar storage system?
A Solar storage systems can store the electricity converted from the sun. You can use it to release energy to meet your electricity needs.
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Q Whether I need a low frequency solar inverter?
A If you own many heavy-duty appliances and need to power them, choosing low frequency solar inverters is quite appropriate for you.
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Q Do hybrid solar inverters get hot?
A The hybrid solar inverter may generate some heat during working continuously, but it has a good heat dissipation function,which has little effect on the inverter.
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Q Can solar panels work on cloudy days?
A Of course, but the power generation effect on cloudy days is not as good as the effect on sunny days.
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Q Can I print my logo on the product?
A Yes, we can provide OEM and ODM services when the order reaches a certain quantity.
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Q What should we pay attention to in the installation and maintenance of solar storage system?
A We can investigate the most suitable installation position according to the selected solar storage system. In addition, we have to check the equipment regularly.
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Q Can low frequency solar inverters run continuously?
A Yes, you can run low frequency solar inverters continuously.
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Q What forms of payment do you accept?
A For samples, full by T/T in advance; for bulk order, 30% deposit by TT in advance, balance by TT before shipment. The L/C is acceptable for big order. It can be negotiable.
Website: www.mujicatech.com
E-mail: sales@mujicatech.com
Address: Room 730, Shenzhou Computer Building, JuLiFuRen Blvd, BanTian, Longgang District, Shenzhen City, Guangdong Province.广东省深圳市龙岗区坂田街道居里夫人大道神舟电脑大厦730室
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